About The Role

Providing excellent customer service and creating a positive first impression for guests. Responsible for welcoming and seating guests, managing reservations, and ensuring the overall smooth operation of the front-of-house.

Responsibilities

• Escort guests to their assigned tables, taking into consideration their preferences and any special requests.
• Assist in managing the reservation system, ensuring that reservations are confirmed and adjusted as needed.
• Provide exceptional customer service by addressing guests' inquiries and concerns.

Requirements

• Proven experience in Hostess or a related role, with at least 1 year of experience.
• Excellent communication and interpersonal skills, especially comfortable speaking in English.
• Polite and professional demeanor.
• Ability to remain calm and friendly under pressure.
• Strong organizational and multitasking abilities.
• Knowledge of reservation systems and basic computer skills.
• A neat and presentable appearance.